Emotional intelligence

What’s EQ?

Emotional intelligence (EI, EQ) is your ability to recognize how your emotions govern your decisions and thinking.

EQ is not about changing or hiding your emotions.

EQ models

Self Awareness

Your ability to be aware of your feeling in the moment

Self Management

• Recognize you have choices
• Make conscious decisions
• Express emotions freely, based on the situation

Social Awareness

Your ability to recognize and respond to the needs of others

• Observe others: what they say and their body language
• Use empathy
• Consider your reactions to the emotions of others

Relationship Management

Involves considering the emotions of yourself and others as you develop and master relationships

• How do your emotions impact your relationships?
• How do you behave - in productive and challenging relationships
• List what you can do - the behaviors you own

EQ hijacking

• When your emotions are making the decisions

Why EQ is Better for Business

The research shows only 15% of financial success is from technical ability. This means most of the company focus on high EQ better than high IQ

Increase IQ is no impact, EQ is better for metrics for the success of work.

Breadberry says, “You can be a top performer without emotional intelligence, but the chances are slim.”